FAQ

All of our dresses and accessories are final sale, so we do not accept returns or exchanges. We take great care in describing each item and providing a detailed size chart to help you choose the perfect fit.

We currently ship only within the United States. Orders are processed within 5-10 business days, and you’ll receive a confirmation email with tracking information once your order ships. Delivery times may vary depending on your location and the carrier’s schedule.

Once your package is handed to the carrier, we are not responsible for lost, stolen, or delayed shipments. If this happens, you can contact the carrier directly to file a claim. We do our best to package everything carefully and provide tracking so you can monitor your shipment.

Though not available as of 11/2025, we carry a selection of accessories to match your quinceañera dress, from bouquets to crinolinas (hoop skirt), so you can complete your look in one place.

Yes! We are an authorized Morilee retailer, so every dress you purchase from our boutique is 100% authentic.

We truly care about our customers and their experience. You can reach us via email or phone (found under the 'contact us' section) and we’ll respond as quickly as possible. Whether it’s a question about sizing, shipping, or selecting a dress, we’re here to help!